How to choose the perfect care home in Worthing – questions to ask a care home manager

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Care home in worthing questions

Does a close friend or relative of yours require extra assistance and care on a day-to-day basis? Choosing a care home in Worthing will be a big decision for anyone, so should be well thought out and researched to make sure they get the care they need.

Some families may already know which care home in Worthing they consider to be the best option to meet the needs of an elderly relative, but sometimes asking the care home manager the right questions will help ensure you make the right choice. Here are our top 10 recommended questions to ask:

1. How quickly can a resident move in?

This will depend on when the requested room is available and the outcome of the medical assessment our home manager is required to do on every proposed resident.

2. Is a deposit required to secure a room?

Yes, we usually do take a deposit for all rooms within the care home in Worthing. This is offset against the first month’s fees.

3. Are all the rooms within the care home in Worthing the same?

No, we have different rooms at different costs available. Last year we opened our beautiful brand new garden rooms which have stunning views of the garden and out to the South Downs. Residents in those rooms can sit outside their room under cover and enjoy the beautiful scenery.

4. Is there plenty to do in and around the care home in Worthing?

Keeping busy is vital for your elderly relative or friend’s health as is continuing to socialise. With daily activities available to take part in and regular trips out to the local towns and nearby villages, we like to keep our residents nicely occupied at Country Lodge. You can read more about the activities they take part in here.

5. What is the staff to resident ratio?

Having a suitable staff to resident ratio is an important question to ask as an understaffed care home can really struggle with completing day to day tasks for the residents.

At Country Lodge care home in Worthing, we ensure that we have a qualified nurse on duty at all times, night and day as well as their regular carers so that our residents will always have their care needs met.

6. What are the visiting rules?

We don’t have rules when it comes to visiting the care home in Worthing. We like residents and their families to feel completely comfortable and therefore they can visit any time of the day. Usually, friends and families will get into a routine of when they visit, whether that’s a few days a week or less often. A cup of tea or coffee is always available on request and at tea time there is always a delicious piece of homemade cake on offer.

7. What facilities do the rooms have?

Having the correct facilities is key to ensuring your family member treats the care home like their home. We’d also advise checking that they are allowed to bring in personal items, photographs for example, into their room. Here at the Country Lodge care home in Worthing, we encourage residents to bring in small pieces of furniture if they wish and pictures as well as personal photographs.

Ensuring optimum comfort and privacy is essential for all our residents’ rooms, so they are all fully equipped with everything we believe a resident requires. This includes:

  • An en-suite in all rooms with disabled toilet, vanity unit, and basin
  • Electric, profiling bed
  • Nicely designed wooden furniture with beautiful curtains and matching carpets.
  • Specialist mattresses where necessary
  • Nurse call system, a big button telephone, and a modern digital television 

8. What medical training have the nurses and staff had?

Both our Manager and her Deputy have the Registered Managers Award Level 5 and regularly attend RNHA seminars on various changes to care requirements. Many of our staff have achieved NVQ level 3 and we hold regular courses run by external tutors to update staff on subjects like how to move and handle elderly people, observing dignity and privacy as well as fire training and First Aid among other subjects.

9. What care rating does the care home in Worthing have?

You can read more about the care rating Country Lodge have received here, this covers 5 inspection areas in which we have been rated ‘Good’ across the board.

10. Can you easily arrange a viewing of the care home in Worthing?

Viewings are a great way to get a feel of the care home as well as giving you a chance to meet the staff and nurses that will be on duty.

Viewings at Country Lodge are usually done by our Manager, so you will have plenty of chances to ask any questions you have that we haven’t mentioned in this article.

Book a viewing today!

Give our manager a call on 01903 830600 Option 2  or email us at manager@countrylodgenursing.co.uk. We look forward to welcoming you to our care home in Worthing.