Dear Debbie and all the team at Country Lodge,
We would like to thank you all on behalf of our whole family for your care of our Mum in the (almost) three years she has been with you. We have always felt most welcome when visiting and found that nothing seems too much trouble for anyone; all the staff have been so kind and helpful to us.
The Nursing staff have given exemplary care to our Mum; she was beautifully looked after. We’d like to commend the Housekeeping staff too for the great job they do in keeping things immaculate but comfortable. We must mention the stunning gardens and the flowers at the front of the house, kept so well by the Gardener. Although probably our Mum wasn’t aware of them, it has blessed us to see them all as we have visited and also between visits to think of her in such a beautiful and peaceful place.
Our Mum seemed to enjoy the food, especially the cakes and puddings we think! So, we’d like to express our appreciation as well to the Chef and all who work with him.
Thank you Debbie for the work you do heading this very caring and efficient team. We hope we haven’t left anyone out, realising that everyone plays an important part in the great service you provide. We are so grateful that our Mum could spend her last and the most difficult years being cared for by you all.
With heartfelt thanks, from the children of Stella Hendra